Following are client comments excerpted verbatim from their email correspondence:
Carl,
Thanks. We just heard a few minutes ago. We really appreciate your
efforts. Rebecca and you definitely earned a 10.0 for us.
I hope that there will be many people I can refer your way. Of course, if
you see a dip in the interest rates, I expect to get a call about
refinancing!
See you on the court.
Jake
P.S. I don't know if you ever need to do so, but if you ever need to give a
reference to a client, please do not hesitate to use our names.
Hi Carl,
I can't tell you how easy it is to refer you. I'm sure you helped
Carrie feel good about her choices so that's good stuff. Thanks! …
I get your property tax reminders which is a great service. Thanks. I
hope your business remains good as well as everything else.
Cheers,
Carl,
As always, it is a pleasure working with you. Thank you very much.
Matthew
Thank you Carl, I hope all is well with you and your family. I tell everyone I know who is looking for a mortgage broker about you. Lexi and Trent are also most impressed. Thank you for the way you do business and the way you care. It makes a lot of difference in this pecuniary world. Joan
Hi Carl-
You are not only a top-notch person to do business with, you are also a
genuine Nice Guy!!
Our favorite charity is
National Multiple Sclerosis Society
8840 Complex Dr, Ste 130
San Diego CA 92123
We have a dear friend who has battled MS for at least a dozen years. She
never gives up hope that a cure will be found in time to affect the rest of
her life. To help Barbara and 1000's of others, we support MS research.
HAPPY HOLIDAYS!!
Word of mouth works! That's how we found you too. When we told our friend Deborah about the 5% loan she was very interested.
Thanks,
Hello Carl, a very belated thank you for the lovely North California
Handbook and the bookmark you gave us - that was very sweet of you. the
refinance seemed to go so smoothly and quickly and we received the
escrow refund check today - thanks to you and Rebecca. regards.
Carl,
I was going through some old emails and saw this one -- which somehow I had overlooked. Your level of service during the refinancing effort was outstanding, and I will most certainly refer you when the opportunity presents itself.
Thanks for everything,
Chris & Sharon Eidler
Carl,
Can’t remember if I ever told you that everything went smoothly and thanks. If not, thanks for your help! It turned out to be a little more of a project, I think, than either of us expected.
Best regards,
--Roger
Hi Carl -
How are you? I have a quick question about the National City Bank loan …. Thanks for all your help. Without your proactive help, we won't have closed so smoothly.
Suman
Carl,
You're welcome. I kept checking ABN on the net to see if it was paid off and thought I'd wait another day or two before calling you. We may have hit the nadir of the market, thanks for remembering me.
carl, you rock.
Thanks Victoria, Carl and Lovinda for your excellent service! A quick close was critical to the success of our offer, and we could not have done it without you.
Carl, thanks for your response and of course all the work with our
financing and refinancing. It's been a pleasure working with you.
Happy Holiday season to you.
viesha
You are the King...thanks for your follow-up....Sandy and I will be reviewing this opportunity........Frank
Carl,
Thanks for the great service. I will definitely recommend you to others in need of refinancing.
Happy Holidays to you,
Carl,
>>Your loan funded today, and will record and disburse the payoff tomorrow.
Thanks for the update!
>>Thanks for your business...
Thank you; you made it pretty painless for us!
Carl,
let me know what else I should do for the loan, while waiting for his
to return from the wild. sign anything? or is it a handshake
(documented
by email) thing...
by the way, Jonathan at citi is astonished that you can offer 5.5
without some hidden points waiting to bite my ankles. they are usually "not so
far off" other lenders. (of course, Stanford claims to pay
administrators "high mid-range" for the area, they might go to the same spin school :)
oy. anyway, I feel much better about doing business with you.
later,
carl:
great doing business with you!
sounds good, good thing we are locked... thanks for the quick and efficient service
Mark
Hey Carl,
We like the cheaper option #2 with the 30K on the loc! Thanks for the analysis and keeping on top of this for us! e
Hi Carl -
I am glad to hear that we are done!!!
Thank you for everything!
Sent the check this morning. Its funny -- I think we did this entirely by email, but in my opinion, everything seems to have gone perfectly. Of course, we haven't closed yet, so let's keep our fingers crossed...
Carl,
good reminder! in moving around, our tax bill got separated
from the desk calendar, so you saved us from a horrible penalty.
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