Following are client comments excerpted verbatim from their email correspondence:

 

Carl,

 

Thanks.  We just heard a few minutes ago.  We really appreciate your

efforts.  Rebecca and you definitely earned a 10.0 for us.

 

I hope that there will be many people I can refer your way.  Of course, if

you see a dip in the interest rates, I expect to get a call about

refinancing! 

 

See you on the court.

 

Jake

 

P.S.  I don't know if you ever need to do so, but if you ever need to give a

reference to a client, please do not hesitate to use our names.

 

Hi Carl,

I can't tell you how easy it is to refer you.  I'm sure you helped

Carrie feel good about her choices so that's good stuff.  Thanks! …

 

I get your property tax reminders which is a great service.  Thanks.  I

hope your business remains good as well as everything else.

 

Cheers,

- Harper

Carl,

 

As always, it is a pleasure working with you.  Thank you very much.

 

Matthew

 

 

Thank you Carl,
I hope all is well with you and your family. I tell everyone I know who is looking for a mortgage broker about you. Lexi and Trent are also most impressed. Thank you for the way you do business and the way you care. It makes a lot of difference in this pecuniary world.
Joan

Hi Carl-

 

You are not only a top-notch person to do business with, you are also a

genuine Nice Guy!!

 

Our favorite charity is

National Multiple Sclerosis Society

8840 Complex Dr, Ste 130

San Diego CA 92123

 

We have a dear friend who has battled MS for at least a dozen years. She

never gives up hope that a cure will be found in time to affect the rest of

her life. To help Barbara and 1000's of others, we support MS research.

 

HAPPY HOLIDAYS!!

-Dan and Nancy

Word of mouth works! That's how we found you too. When we told our friend Deborah about the 5% loan she was very interested.

 

Thanks,

Doug

 

Hello Carl, a very belated thank you for the lovely North California

Handbook and the bookmark you gave us - that was very sweet of you. the

refinance seemed to go so smoothly and quickly and we received the

escrow refund check today - thanks to you and Rebecca. regards.

 

Amanda and Patrick

Carl,

 

I was going through some old emails and saw this one -- which somehow I had overlooked. Your level of service during the refinancing effort was outstanding, and I will most certainly refer you when the opportunity presents itself.

 

Thanks for everything,

 

Chris & Sharon Eidler

Carl,

Can’t remember if I ever told you that everything went smoothly and thanks.
If not, thanks for your help!  It turned out to be a little more of a project, I think, than either of us expected.

Best regards,

--Roger

 

Hi Carl -

How are you?  I have a quick question about the National City Bank loan ….
Thanks for all your help.  Without your proactive help, we won't have closed so smoothly.

Suman

Carl,

You're welcome.  I kept checking ABN on the net to see if it was paid off and thought I'd wait another day or two before calling you.  We may have hit the nadir of the market, thanks for remembering me.

 

John

 

carl, you rock.

 

-jeremy bloch

 

Thanks Victoria, Carl and Lovinda for your excellent service!  A quick close was critical to the success of our offer, and we could not have done it without you.

 

Jim

 

Carl, thanks for your response and of course all the work with our

financing and refinancing.  It's been a pleasure working with you.

Happy Holiday season to you.

viesha

You are the King...thanks for your follow-up....Sandy and I will be reviewing this opportunity........Frank

Carl,

 

Thanks for the great service.  I will definitely recommend you to others in need of refinancing.

 

Happy Holidays to you,

 

Mary Winby

Carl,

 

>>Your loan funded today, and will record and disburse the payoff tomorrow.

 

Thanks for the update!

 

>>Thanks for your business...

 

Thank you; you made it pretty painless for us!

 

      Steve

Carl,

 

  let me know what else I should do for the loan, while waiting for his

to return from the wild.  sign anything?  or is it a handshake 

(documented

by email) thing...

 

by the way, Jonathan at citi is astonished that you can offer 5.5 

without some hidden points waiting to bite my ankles.  they are usually "not so

far off" other lenders.  (of course, Stanford claims to pay 

administrators "high mid-range" for the area, they might go to the same spin school :)

 

oy. anyway, I feel much better about doing business with you.

 

later,

Susan

carl:

great doing business with you!

 

jeremy

sounds good, good thing we are locked... thanks for the quick and efficient service

 

Mark

Hey Carl,

We like the cheaper option #2 with the 30K on the loc!  Thanks for the analysis and keeping on top of this for us!
e

Hi Carl -

 

I am glad to hear that we are done!!!

 

Thank you for everything!

 

         -Allegra

Sent the check this morning. Its funny -- I think we did this entirely by email, but in my opinion, everything seems to have gone perfectly. Of course, we haven't closed yet, so let's keep our fingers crossed...

 

Chris

Carl,

 

good reminder!  in moving around, our tax bill got separated

from the desk calendar, so you saved us from a horrible penalty.

  

Susan

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